![]() including people skills. Anyway, here are the salient points of the book. seriously! (This is true for me, and I am truly shocked at how all this advice really does work wonders in my own job and personal life - it might even save your marriage from falling apart, as long as everyone follows the rules of 'Crucial conversations' ! ). Just remember: All useful skills can be learned. I cannot recommend this book highly enough. After mastering all the skills in this book, you might NEVER get angry nor have a serious conflict ever again! You might never raise your voice in an argument or heated debate. This should be 'required reading' for all people who want 'peace of mind', better relationships and skills to resolve differences of opinion. In order to remember the main points, I review a book I really like by summarizing its main points. Here is my short 'book review' (albeit quite disorganized) for the amazing book: "Crucial Conversations" by Kerry Patterson & Joseph Grenny. Therefore it is vitally important for all people to 'know the rules of the game' (or the 'best practices' of communication), and I believe that no books describe these rules better than 'Crucial Conversations' (general rules) and 'Crucial Accountability' (which describes detailed examples and analysis of typical communication problems and their remedies). I highly recommend these books for all people, regardless of their job or position in life. 'Influencer' and 'Getting past no' are also excellent guidebooks for helping people to negotiate win-win outcomes and influencing change. ![]() ![]() In fact, I had it really bad, because not only was I a nerdy 'straight A' student in school, but I was also an 'only child' (with no siblings and few 'people skills' to practice therefore, I truly had a very low 'Emotional IQ' throughout most of my younger years, and I was accustomed to always getting what I wanted - with no competition from siblings.) It had taken me many years to figure out that most of my relationship problems were due to poor communication styles and my failure to understand how other people think and what motivated them, so I started showing great interest in human psychology and popular 'self help' books. Over the past 6 years, I have studied more than 60 different books about human psychology, 'people skills', success, and effective communication skills. I feel it is my obligation to enlighten people who feel they are socially inept or lacking in essential communications and negotiation skills. Why should you care? Because relationship and communication problems are much more serious than technical engineering problems! Such problems can snowball and grow out of control, important projects can die due to lack of motivation and accountability, important people often quit (due to unresolved stress and conflict) and businesses, including marriages, can fall apart. There is a popular saying among HR people: 'Most people quit their bosses, not their jobs'. is that they have a reputation for being socially awkward, or possessing low 'Emotional IQ'. The main problem with the 'image' of technical people, like engineers, or scientists (the stereo-typical 'nerd' - or the kind of technically brilliant people depicted on 'The Big Bang Theory' sitcom or the 'Scorpion' TV show). Crucial Conversations (brilliant for solving disagreements, or ending conflicts) ![]() The solution: Read popular self-help books, or listen to lots of audio-books (and repeat the good ones, over and over, at least 4 or 5 times!) Here are some of the best ones I have found, after studying more than 60 (self-help) books. cooperation, peace-of-mind, understanding, etc.), without realizing that they are only making things worse for themselves and for the other person. Hence, many people tend to fight, compete and try to dominate others, hoping to get what they want, or stop getting what they don't want. ![]() The problem: Many people simply do not know how to communicate effectively, and in a manner that maintains or strengthens a relationship. Many people do not know how to successfully deal with those who happen to disagree with them. So many people are unhappy because they simply do not know how to resolve conflicts or differences of opinion in a spirit of cooperation and collaboration. Many people who become angry resort to 'silence' or 'violence' (attacking) thinking that their method of communication will get them what they want (e.g. ![]()
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